Terms & Conditions

Terms & Conditions

• ALL items are brand new

• To initiate a return please contact us at chicmaxidresses@bigpond.com 

• We do NOT refund if you have changed your mind, decided you no longer want the goods or just don’t like them, you can exchange or receive store credit 
• When purchasing items from our store we will REFUND, EXCHANGE or OFFER STORE CREDIT if the item is faulty, damaged and communication has been made within 7 days of receiving the item
• When purchasing CASUAL WEAR from our store we will only EXCHANGE or OFFER STORE CREDIT if the customer is happy to pay ALL postage costs and the EXCHANGE is made within 7 days after receiving your parcel.
• Products being returned must be neatly folded. It is the customer’s responsibility to pay all freight charges to return the item. Although not required, it is suggested you track returns, as we are NOT responsible for items lost in transit.
• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the item has been worn or is damaged in any way you will NOT be entitled to a refund or exchange. 
• We ONLY offer a refund or exchange on a Evening or Bridesmaid Dress , if the item is faulty or damaged. 
• All refunds are returned to your account that you paid your order with 
• The customer is to pay all postage costs if they are wanting to exchange an item 
• No pick ups are allowed, We do NOT have a shop

• Returns which cannot be sent back;

  • Items returned outside the 7 day period
  • Worn or damaged items (including make up/perfume)
  • Sale items
  • Skin Care

Returns are to be sent to:
Chic Maxi Dress
PO Box 2021
Magill North SA 5072

Delivery

Chic Maxi Dresses does not accept responsibility for lost orders. We only post items to given addresses or PO Boxes.Your parcel is sent with a tracking number. If a parcel gets lost in transit you will be given the tracking number and you are to deal with Australia Post directly.